What is Fiber to the Home?
		State of the art Fiber to the Home by Star Telephone

 What is Fiber to the Home (FTTH)?
FTTH is a new technology that uses fiber optic cable instead of copper cable to deliver telephone, data and video services.  This enables limitless possibilites to your voice, video and data applications.

How will FTTH benefit me?

With Star Telephone upgrading to FTTH, you will be able to receive quality voice (telephone), data (internet) and video (television) services to you home.

What is a Network Interface Device or NID?

A NID (Network Interface Device) contains the electronics that converts a signal of light into usable voice, data and video services.

What does a NID box look like?

This gray box will located on the outside of your home.  There will be an additional box installed inside your home which will power the unit.  It will also contain a back up batter in case of a power outage.

Will I need special phones or equipment?

No special equipment is needed to use FTTH.  Standard phones and fax machines will operate efficiently.

Will this change affect the way my present services work?

The only changes in service will be on the data (internet) level.  You will no longer need a modem to receive high speed internet.  Also, if you are already subscribing to high speed internet, you should see more efficient data rates.

What happens if the power goes out?
Your fiber to the home service is powered by a battery back up unit located inside your home.  This back up should last up to eight hours.

Who do I contact with questions?

If you have additional questions regarding Fiber to the Home, please contact Star Telephone Toll Free at 1-800-706-6538.  Star Telephone is committed to providing you the most advanced products and services as well as the best customer care possible.  Contact them anytime with you question on Fiber to the Home.

Pinecroft is one of two communities in Sampson County offering this state of the art technology.